Please Check Your Email For Verification
We know waiting for your order can be tough. We send our orders via third party Logistic Partners. Anything in stock will ship in 7 days. Tracking numbers and shipment confirmations will be sent at the end of the business day. Packages are usually delivered within 3-4 business days of shipment in case of normal delivery.
Happily! Please email info@kingri.in and we will give you a shipping quote based on your order and location.
We use a large network of courier partners to deliver your products including Blue Dart, Delhivery, and Speed Post for domestic orders, and Fed Ex and DHL for International Orders.
Shipping is free within India for orders above 1500 Rupees. Orders below 1500 Rupees will carry a charge of additional 99 Rupees which is non-refundable.
Yes, we do offer COD at select zip codes and for orders below 5000 Rupees.
Once you have placed your order selecting payment method 'Cash On Delivery', you will receive an email to inform you that we have received your order and details. COD orders have an additional charge of 150 Rupees, which is non-refundable.
However, no COD is honoured for customized orders.
No, you do not need to sign up to place an order. You can check-out as a guest, however you would not be able to check the status of the order, as a guest. You can hence connect with info@kingri.in , in this case.
You will receive an email and SMS confirmation from KINGRI once your order has been successfully placed. The mail will have all the details related to your order.
To check the status of your order, log into your account on the KINGRI app or website, and go to the My Orders section to get all the information.
The shipping address of your order can only be modified if your order hasn’t been packed yet at our warehouse.To modify your shipping address, please get in touch with our Customer Care team at info@kingri.in or +91-8920701309
Yes. If you were unavailable to collect your order, our courier partner will attempt the delivery up to two more times. If you are aware of your future unavailability, please do inform our customer care team on +91-8920701309 so that we can attempt the delivery at a later date.
Country Cost
India (orders below 2000) INR 150
USA USD 15
Canada CAD 20
United Kingdom GBP 12
Australia AUD 20
Singapore SGD 20
All Other Countries USD 15
All shipping charges are FLAT irrespective of the order size and weight.
Customs or import duties are charged once the parcel reaches its destination country and solely depend on the customs rules at that point in time. These charges must be paid by the recipient of the parcel.
We use a leading payment gateway CCAvenue on our website
Please pay the courier person in cash only. We do not accept cheque or DD
At KINGRI, we are pleased to offer exchange for your purchase that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery, for a different size or style. You just have to contact our team within 48 hours of receipt of the item, and we will get the products picked up from your doorstep! Once it qualifies our Quality Check, we shall dispatch your replacement order.
One of our Customer Care team members will be happy to assist you through this process. You can contact them by email at info@kingri.in or by phone at +91-8920701309
At KINGRI, we offer a 100% money-back guarantee in form of store credit, if you are not satisfied with your shopping. We are pleased to offer return for your purchase that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery.
If you would like to return any of the items purchased, please contact our care team within 24 hours of delivery with the following information:
You may contact us via email at info@kingri.in or call our customer care at +91-8920701309 from Monday to Saturday, between 9:00 AM to 6:00 PM (IST).
We will look into the issue and respond to you within 48 working hours.
Please note:
In case of exchanges, we will credit the amount you paid for the products as a credit into a registered online account, however an exchange is subject to availability of the item in our stock.
If you are returning multiple products from a single order together, we will generate a single Return ID for all products and you will receive an e-mail confirmation for the same.
If you are returning single products from an order, you need to click on the item which you want to return and we will generate a Return ID for the product and you will receive an e-mail confirmation for the same
This may have happened, if the item you returned is used, damaged or original tags are missing. For more details, please call our customer care at 8920701309
For any defective, damaged, incomplete or wrong order delivered, we request you to inform us within 48 hours of receiving the order with the images of the product received. Please share the images with the original labels, tags intact along with the invoice to info@kingri.in and we will investigate the case and reply within 48 hours with a resolution.
Return/Exchange not applicable on products sold for a discount.
